We deliver within 4-7 working days. Free delivery with Minimum $100 Spend.

Terms & Conditions

Please note that The Better Toy Store may be described as ‘The Better Toy Store’,‘us’ or ‘we’ throughout the entirety of the Privacy Policy.

This website www.thebettertoystore.com is published and distributed by The Better Toy Store Pte Ltd. The Better Toy Store reserves the right to alter/update this disclaimer at any time in order to aptly reflect the Terms and Conditions of The Better Toy Store website. If at any time you do not agree with any element of this legally binding disclaimer, please stop using this website.


Using the Website

By accessing and using this website, you agree to the following:

  • - The website and all its contents remain the property of The Better Toy Store Pte Ltd, with all rights reserved. Copyright © The Better Toy Store.
  • - At no time may this website or any material held within this website be copied, saved or reproduced without the express written permission from The Better Toy Store.
  • - No material held within this website maybe used or republished for commercial use.
  • - There must be no attempt to alter any information held within this website other than details entered in your personal account profile.
  • The Better Toy Store reserves the right to restrict or suspend access to any user/account holder without prior warning should we feel the website or any of its content are being used in an inappropriate, unlawful or damaging manner not adhering to the above conditions of use.


    Limitation of Liability

    While every attempt will be made by The Better Toy Store to ensure that the website is free from errors and is as precise as possible, we cannot warrant its accuracy. We will however attempt to correct any errors as soon as they are discovered.

    The Better Toy Store is not responsible or liable for the following:

    • - Any damage or loss of information within your computer system or property resulting from the access or use of The Better Toy Store website; www.thebettertoystore.com.
    • - We do not guarantee files or information downloaded from the website are free from contamination or viruses.
    • - Sudden interruptions to the access of the website and its features either due to updates, maintenance and or system failures.
    • - Damaged, lost or broken products suffered during transit by the postal or courier services, postal strikes or other acts of God.
    • - Information entered when registering and/or editing an account with us at The Better Toy Store.
    • The limited liability of these Terms and Conditions does not exclude The Better Toy Store from negligible or liable actions/acts which cannot be limited or excluded under law.


      Illegal Access

      Any attacks and attempts to gain unauthorised access to databases and/or server of which The Better Toy Store website is stored will be reported to the relevant law enforcement bodies. For such individuals, usage of The Better Toy Store website and all its features will cease immediately.


      Links to The Better Toy Store Website

      Should you wish to create a link from your website or blog to The Better Toy Store website, it is only accepted when these following conditions are met:

      • - If using The Better Toy Store logo as the link to The Better Toy Store website, this logo must be provided by us and must not be distorted or its appearance altered in any way.
      • - Under no circumstances may a link be created on a website linking to The Better Toy Store website if the person does not own the website where the link is being placed.
      • - You do not misrepresent the relationship with The Better Toy Store or write any false information about The Better Toy Store.
      • - The link created has to link to the homepage of The Better Toy Store website. Links to a specific page within The Better Toy Store website must be authorised before created.
      • Before such an endeavour, please drop us a line to express your interest at: betteraskus@thebettertoystore.com.

      Order Confirmation & Payment Verification

      As soon as a customer has placed and paid for an order through The Better Toy Store website, an email confirmation of this order will be sent to the customer. Orders will be dispatched when all payments are verified and paid in full. Payments can be made with most major credit/debit cards via Paypal secure payment system.


      Shipping & Delivery

      The Better Toy Store does not take any responsibility for delays in the delivery process. Please allow an average 4-7 working days for products to arrive once an order has been verified and paid in full. If an order is required sooner, please email us to find out the available alternative options at websales@thebettertoystore.com before completing an order. We seek your kind patience and understanding during the holiday season as our delivery lead times may longer than usual.


      Repairs, Returns & Exchanges

      Should you discover parts missing, manufacturer's defects, the item/s is damaged during transit or require repair service, please provide us with images of the defected/damaged, together with your proof of purchase, email us at websales@thebettertoystore.com within 7 days upon receiving of goods. We can then better advise the possible solutions.

      Without any proof of purchase, we will not be able to process the claim.

      All appropriate exchange or credit of eligible items; in original condition: unused and unwashed, MUST come with your proof of purchase.
      We accept the following as proof of purchase: ● Original Receipt ● Original Packing Slip ● Order Number


      Copyright and Other Artistic Related Rights

      Under no circumstances may any photography, images or promotional materials within The Better Toy Store website be copied, or used in any way without the express permission of The Better Toy Store and its Partners who hold the copyright over such images. All individual or company, if positioning The Better Toy Store logo within their own website or on written marketing or promotional materials must use a high quality logo supplied by The Better Toy Store. Under no circumstances may individual or company alter, resize or distort the appearance of The Better Toy Store logo. The copyright of images remain the property of the individual who supplied the images. Under no circumstances may another individual or company use images that do not belong to them without prior written consent. No material may be copied from The Better Toy Store website or print screens or for promotional material.


      Law & Jurisdiction

      These Terms and Conditions will be construed in accordance with the laws of Singapore. Any disputes arising from anything outlined in these Terms and Conditions will therefore be subject to the law and jurisdiction related to Singapore.





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